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Below is a list of the some common questions you might have. If you can't find your question feel free to try our live support. Our support staff is on 24/7 to help you order from MMOGAH!
Ordering
Q: How will my character receive the gold?
A:We offer the safest and most secure methods of gold delivery. Your character can either meet us in game to do a face to face trade or withdraw from our guild bank. Unlike most gold selling websites we insure your character抯 security when buying gold and never mail it to you.
Q: My character name has Extended Ascii Characters (ex: E,? how do I receive my gold?
A: Due to past scams involving characters names with these types of letters we prefer that you contact live support on finalizing your order. This guarantees the correct character receives their gold.
Q: How long does it take for my character to receive the gold?
A: You will receive the gold in as short as 5 minutes at one go or as long as 24-hour in several batches after your credit card or PayPal payment is confirmed and cleared. Therefore, if you do not see your gold in 24 hours after confirmation and verification, please contact us through Live Chat Support immediately.
Q: I never received any information about my order?
A: We send out order confirmation to the email you provided. If there is any reason the order is held we will also email you. Please check your spam/junk folder for any information about your order if not found in your mailbox.
Payment
Q: What payment methods do you accept?
A: We accept PayPal and any major credit card.
Q: What is PayPal and how does it work?
A: Paypal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at www.paypal.com and proceeding through their easy verification process, you may send money to your Paypal account from your bank account and begin to use to make purchases online from websites. Paypal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide.
Q:Do you offer power-leveling services?
A:Yes! We currently offer power-leveling for World of Warcraft US and EU servers, please check the account sections for WoW(US) and WoW(EU) for more information.
Q:Why does the price change all the time?
A:Just like any business, virtual business is also subjected to forces of demand and supply in the market. We have to make price adjustments in order to stay competitive and most importantly, we always aim to make our pricing affordable and attractive to all our valued customers like you.
Fighting Paypal and Credit Card Fraud: MMOGAH.com takes any sort of fraud seriously. Conviction on Credit Card Fraud Carries Penalties of 10 Years Imprisonment! U.S.C. Title 18, Section 3056, Subsection, specifically authorizes the United States Secret Service to detect and arrest any person who violates federal criminal laws relating to credit card fraud and related activity in connection with computers and/or access devices. We will report the fraudulent activities to paypal.com and to the appropriate legal authorities with the necessary information (phone number, IP, history,...and so on) to complete an arrest and prosecution.
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