Once you have paid for your order, you will get an order number on the payment page or from your Email. You can check your order status in this way:
Enter your member account floating window and hit "Orders".
You can also click "Help & Contact" on our homepage or any landing page's left center, input the subject of your request and your order ID, then click "Contact Us". Or you can contact our Live Chat in the bottom right corner of the homepage or any landing page. We are 24/7 online to serve you.